Privacy Policy
Published on 2025-09-04 – Modified on 2025-09-04
SAS Domaine Laroche, in its capacity as data controller, attaches great importance to the protection and respect of your privacy. This policy aims to inform you of our practices regarding the collection, use, and sharing of information you provide to us through our website, accessible at www.boutique.larochewines.com
By accessing our website and using our services, you acknowledge that you have read and understood this privacy policy, as well as the information collection and processing practices described herein.
To this end, SAS Domaine Laroche and all its employees commit to:
Only collect and process data for a specific and legitimate purpose determined
in advance;
Only collect data within one of the following frameworks:
o Data necessary for the execution of contracts and requested services
o Your express and specific consent
o Legitimate interest of the company, duly justified
Only collect and process data strictly necessary for processing
Only retain data for a limited period consistent with the services provided;
Only transfer data when necessary, and in compliance with legal security
rules;
Ensure respect for your rights and the conditions for their exercise.
1. THE INFORMATION WE COLLECT
1.1 INFORMATION YOU DIRECTLY PROVIDE TO US
By using our services, you may provide us with information, some of which is capable of identifying you, referred to as “personal data”. This is particularly the case when you fill out our contact forms.
The data necessary for the use of the service that we may collect includes:
Last Name
First Name
Email Address
Postal Address
Country
Phone Number
Password
Sponsor’s Name
Company Name
An archive of all your orders
A copy of all communications between you and SAS Domaine Laroche
Details of visits to our website
For each of these, you are informed of the data that is mandatory and that which is optional by asterisks on the input forms.
1.2 INFORMATION WE COLLECT AUTOMATICALLY
If you connect to our services using the social network features made available to you (such as Facebook, Twitter, LinkedIn), SAS Domaine Laroche will have access to certain data (including first name, last name, family name, photograph, email address, and number of friends from your account on the said social network, in accordance with the general terms of use of the social network concerned. If you are logged into our website and a social network, certain parts of the website may be personalized for you when you visit our site through the information you have chosen to make public.
If you wish to disable personalization, you must first log in to your social network and follow the procedures set up on that third-party site. During each of your visits, we may collect, in accordance with applicable legislation and with your consent, where appropriate, information relating to the devices on which you use our services or the networks from which you access our services, such as your IP addresses, connection data, type and versions of internet browsers used, types and versions of your browser’s plug-ins, operating systems and platforms, data concerning your browsing path on our site (including pages visited, content, search terms used, duration of consultation of certain pages). This information is collected through cookies. This information may also help improve the functionalities and performance of the application used.
1.3. HOW IS YOUR PERSONAL DATA COLLECTED?
The data we collect and process may be provided by you when you fill out forms on the company’s websites and applications or when you specifically give your consent.
Technical information is collected via your browser on the operating system and browser used, or through cookies.
2. DATA RETENTION PERIOD
We retain your personal data only for as long as necessary for the purposes for which we collected it, particularly to satisfy all legal or accounting requirements and any legal obligation to report.
To determine the appropriate retention period for personal data, we consider its nature and sensitivity, the risk of harm that could result from unauthorized use or disclosure, the purposes for which we process it, and the possibility of achieving these purposes by other means, as well as applicable legal requirements.
The retention periods are as follows:
5 years from the end of the customer relationship
3 years for prospects from the date of their last visit to the website.
13 months for cookies from their placement on your computer or device
Geolocation data: only for the duration of the session or browsing
3. DATA USAGE
SAS Domaine Laroche collects and processes your data only for specific and limited purposes necessary for you, namely:
3.1 MANAGE YOUR REGISTRATIONS
SAS Domaine Laroche may request certain information, such as your email address, to send you information and news. You always have the option to unsubscribe from these news feeds by following the link in the email. This processing is carried out based on your consent.
3.2 COMMUNICATE WITH YOU
SAS Domaine Laroche may collect and process certain information necessary for the execution of the commercial relationship. For example, to provide after-sales services. This collected data allows us to communicate with you.
This processing is necessary for the performance of our contractual obligations, or is carried out with your consent and/or necessary for the establishment, exercise, or defense of a legal claim. This data may also allow us to inform you of changes to our services, and to improve and optimize our services.
3.3 COMMUNICATE WITH THIRD PARTIES
SAS Domaine Laroche may use your information if we deem it necessary to ensure our defense in the event of legal action, when there is a legal obligation or request for disclosure, to act against any illegal or presumed illegal activity, to protect and defend a right, or to secure our information system.
3.4 PROCESSING YOUR ORDER
SAS Domaine Laroche cannot execute contracts concluded with it or with its commercial partners without obtaining certain information from you.
This processing is necessary for the performance of the respective contractual obligations. When you make a transaction through our website, SAS Domaine Laroche does not retain
your payment data but only the data related to the transaction (date, amount, delivery location…).
4. RECIPIENTS OF COLLECTED INFORMATION
In the context of using our services, we may share information about you, including personal data, with the subcontractors we use for technical services, payment services, or analytical solution providers and software solution and business application providers.
We only share your data with the third parties mentioned above in the following cases:
When we use a service provider in the context of executing any
contract concluded between you and us or to provide or improve our services;
When we use technical subcontractors chosen by the Company, on behalf of or under the instructions of Cazes Rivesaltes, particularly to host and store user data on
their servers and ensure the integrity and security of our data.
When we use analytical solution providers to improve and
optimize our website;
When we use software solution and business application providers
to ensure better management of our activity;
When we are legally obliged to do so, in case of an emergency involving public
health or the physical integrity of a person, in the context of inquiries and
investigations, or to guarantee the rights, property, and security of the Company, its
members, and more generally any third party;
In the event of a sale of the Company or a portion of its assets, we reserve the
right to share your personal data with the acquirer of that business or those
assets.
5. WHERE IS YOUR DATA TRANSFERRED?
5.1 WHERE DOES SAS DOMAINE LAROCHE TRANSFER DATA?
The Company does not wish for your data to be stored outside the European Union. However, some providers, particularly software solution providers,
may be located outside the European Union. Prior to transfers outside the European Union, SAS Domaine Laroche undertakes to implement the procedures required to obtain the necessary guarantees for securing such transfers, particularly in countries that would not offer an adequate level of protection, through the standard clauses of the European Union.
5.2 WHERE IS THE DATA COLLECTED VIA OUR WEBSITE HOSTED?
SAS Domaine Laroche uses an IT service provider responsible for hosting data related to the management of the website and applications. This data is hosted via shared or dedicated servers at OVH. This subcontractor allows the IT service provider to choose the physical location for data storage. The Provider
has chosen for the data to be hosted on servers located in French territory.
You will find all information relating to personal data protection on their website: https://www.ovh.com/fr/protection-donnees-personnelles/.
6. USER RIGHTS
In accordance with the provisions of EU Regulation 2016/679, known as the General Data Protection Regulation, you have the following rights regarding your data:
Right of access: you have the right to request from us what data we hold about you; you have the right to request that inaccurate or outdated data be erased;
Right to rectification and erasure: you have the possibility to correct your data and request its erasure;
Right to object: you have the possibility to object to us transmitting your data.
Right to data portability: you have the right to request a digital copy of your data from us or its direct transfer to another service provider.
Right to lodge a complaint with the competent authorities: you have the right to lodge a complaint with the competent authorities if you believe that we have not respected your rights;
You have the right to define directives regarding the fate of your personal data after your death;
The exercise of these rights is, however, limited to a reasonable processing of your requests, for which reason we reserve the right to refuse any excessive requests or for legitimate reasons (disputes or legal obligations or data necessary for the contractual
relationship).
To exercise your rights, you may send us an email to the following address info@larochewines.com or send us a letter to the following postal address:
Domaine Laroche, 22 rue Louis Bro, 89800 Chablis
Proof of identity may be requested.
7. MINORS
Article 40, as amended, of the French Data Protection Act (Loi informatique et Liberté) grants a specific right to be forgotten for minors.
An internet user under the age of 18 at the time of publication or creation of an online account may directly request SAS Domaine Laroche to erase their data, as soon as possible.
This erasure is, however, limited when the published information is necessary for freedom of information, for reasons of public interest, or to comply with a legal obligation.
8. COOKIES
8.1 WHAT IS A COOKIE?
A cookie is a system capable of storing and/or collecting information related to the user’s device browsing (computer, tablet, etc.), subject to their agreement and unless they object.
8.2 PURPOSES OF COOKIES USED ON THE WEB
These cookies allow SAS Domaine Laroche to remember information related to registration or access to our services, to implement security measures, or to adapt the presentation of services to the display preferences of the device (language, operating system, etc.). They also allow access to your personal account.
Cookies allow for the establishment of statistics and volumes of traffic and usage of the various elements composing the Services (pages and content visited, user journeys) such as GOOGLE ANALYTICS, and to conduct studies to improve the content offered by the Services. Cookies also allow us to personalize your relationship with our Company by offering you targeted advertising. In this regard, we may use the services of online advertising companies.
If the User wishes to obtain more information about Cookies, their rights, and how to block them, they can consult the website http://www.youronlinechoices.eu/ or that of the CNIL at http://www.cnil.fr/vos-droits/vos-traces/les-cookies/. The user can also modify their cookie preferences directly from the interface provided for this purpose by clicking on this link.
8.3 USER’S CHOICE REGARDING COOKIES
The User can at any time express and modify their preferences regarding cookies. The User can configure their browser so that cookies are saved or rejected, either temporarily or permanently. Continuing to browse after being informed of the categories of cookies that may be installed on your device and their purposes constitutes your consent to the placement of cookies on your computer.
It is possible that the chosen settings may modify and/or restrict access to and use of the Services.
For this purpose, the Site contains different categories of cookies that will only be installed if you continue browsing after reading the banner displayed on the first page visited of the site, informing you of their existence and purpose, or once you have configured your cookie preferences using the link provided for this purpose on the cookie banner.
8.3.1 TECHNICAL COOKIES
If you refuse the storage of cookies on your computer, you will no longer be able to benefit from a certain number of functionalities, and your browsing on the Site may be modified or simply impossible.
SAS Domaine Laroche disclaims all responsibility for the consequences related to the degraded functioning of the Services resulting from the company’s inability to store or consult the trackers necessary for the Site’s operation that were refused or deleted by the User.
8.3.2 STATISTICAL AND AUDIENCE ANALYSIS COOKIES
These cookies enable us to compile statistics on the traffic volumes of our websites and services (number of visits, unique visitors, page views) and on the usage of their various components (sections and content visited,
navigation paths taken).
These cookies also allow us to enhance the appeal and usability of our website, our services, and their various components. They are also used to offer you content tailored to your interests. Finally, they enable us to detect any potential
navigation difficulties.
8.3.3 ADVERTISING AND TARGETED ADVERTISING COOKIES
Advertising Cookies specifically enable:
to prevent the repeated display of the same advertisement, even when it is not related to your preferences,
to determine in real-time which advertisement to display based on your interests, considering your recent browsing on the Sites and the Application, and on other websites,
to contribute to improving your browsing experience and making it more interesting, as well as to enhance the relevance of messages that may be sent to you, having
previously accepted this possibility,
Furthermore, SAS Domaine Laroche may, subject to your choice, associate browsing information processed by Cookies with your Personal Data in order to send you, for example, electronic solicitations. You can manage your cookie preferences in accordance with Article 8.4.
8.3.4 THIRD-PARTY COOKIES
The Site may use social network plug-ins such as YouTube, Facebook, Twitter, LinkedIn, etc. For example, if the Client is logged into YouTube while browsing the Site and activates a YouTube video used on the site, YouTube may directly link their visit to their YouTube profile even if the Client has not used the share button.
If the Client interacts with the plug-ins, for example by clicking the Facebook “Like” button or leaving a Facebook comment, the corresponding information will be transmitted and recorded on a Facebook server.
SAS Domaine Laroche does not manage the data collected by social networks via buttons or widgets. You must consult the personal data protection policy published by the relevant social networks to understand how the data collected by them is processed and used, as well as the settings available to protect your privacy.
If you do not wish for the Social Network to link the information collected through our Company to your Social Network user account, you should log out of the Social Network before visiting the Site.
8.4 HOW TO MANAGE YOUR COOKIE PREFERENCES?
By continuing to browse the Site, you agree that cookies from the Publisher and third parties may be placed on your device for the purposes specified in the information banner and in this Policy.
You can exercise your choices by using the link provided for this purpose on the cookie banner.
9- SECURITY
SAS Domaine Laroche directly implements or ensures that its service providers implement all appropriate technical means in accordance with best practices, to maintain the integrity, digital and physical security, and confidentiality of data, and in particular to prevent them from being distorted, damaged, or accessed, captured, or used by unauthorized third parties, notably through protection measures such as the implementation of an SSL certificate, encryption, access codes, firewalls, antivirus software, and all other appropriate technical means.